How Agents can use Credits
Any Credits on an Agent account will be applied automatically the next time the Agent pays for an order or invoice. Below are examples of when a credit would be used and how the client will see they have Credits applied
Note: There are 3 ways your clients can pay (Before Order is Submitted, Invoice, or Before Download), all 3 are detailed below, where your client will see Credits
Pay Before Order is Submitted
When payment is required before an order is submitted, the Order Overview window will detail any credits that will be used.

In this example, the Agent can see they have $100 worth of credits, and they will be applied to this order

When the agent is paying for the order the payment pop up shows the total amount due and the total amount of Credits that have already been applied

Weekly or Monthly Invoice
Clients who pay weekly or monthly invoices will see the Credit after they click the "Pay Now" button

Once a Client clicks "Pay Now"

The payment pop-up shows the total amount due and the total amount of Credits already applied to the total

Pay before Download
When a client tries to view a Display Page or the Download Assets Page

If the job needs to be paid for, the Client will be redirected to a payment page

When the Client clicks Pay Now they will be notified of any Credits applied

The pop up shows that $100 of credits have already been applied

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